POWERED BY THE SKYWIRE NETWORK

Introducing Skywire 
Hotlines 2.0

Your trusted news, local resources, and shiurim hotlines are back and better than ever. Rebuilt and expanded on Skywire’s own secure phone network—responsibly connecting family and community for over 20 years.

Call to schedule your demo today: 347-796-8888

Skywire introducing hotlines
Skywire hotline modernized experience
OUR OWN NETWORK

A Modernized Experience, Rooted in Community

For over two decades, Skywire has proudly delivered hotlines on our own trusted phone-based network—simply, safely, and securely. This commitment to family and community has not changed. With Skywire Hotlines 2.0, we’ve migrated to the cloud, ensuring a more streamlined, feature-rich, and accessible user experience.

Unlike services that just run software over someone else's phone lines, we own and operate the network itself. You can count us on delivering the same curated content that your community has enjoyed and depended on for years. Locally hosted, supported, and respected.

HOW IT WORKS

Simple to Set Up & Manage

STEP 01

Your Community Dials One Number

Callers connect through a dedicated local number to hear the high-quality programming that you select and post—from community news & announcements, daily Torah lectures, podcasts, and more.

STEP 02

You Easily Curate the Content

Activate content, organize menus, schedule recordings, monitor active listeners and more through our new and intuitive, fully modernized, web-management portal. Ideal for Yeshivas, chedarim, small businesses, speakers & podcasters.

STEP 03

Skywire Hosts and Supports It All

Since it all runs on Skywire’s own secure, reliable phone network, users are protected, and technical support is both local and immediate.

RICH & ROBUST FEATURES

Powerful — and Simple to Run

Phone

Manage by Phone

Run your whole hotline from any phone.

Call

Call Menu Builder

Build the menu your callers hear.

Save

Save My Place

Callers pick up right where they left off.

Rotating

Rotating Greetings

Announcements that rotate automatically.

Line

Line Security

Decide exactly who gets through.

PLANS AND PRICING

Straightforward pricing. No hidden fees.

Limited Time: Free Basic Setup—a $150 Value

Available to qualifying new and returning customers. Offer ends November 30, 2026.

$150 SAVED

12-Month Plan

$75/month

Ideal for established community institutions and schools looking for cost efficiency.

  • 12-month agreement
  • One-time setup: $150 FREE
  • Up to 200 GB high-speed storage
  • Up to 100 simultaneous channels
  • 5,000 outbound dial minutes/month
  • All professional features included

Month-to-Month Plan

$125/month

Perfect for flexible organizations wanting zero lock-in and immediate setup.

  • No contract; cancel anytime
  • One-time setup: $150 FREE
  • Up to 200 GB high-speed storage
  • Up to 100 simultaneous channels
  • 5,000 outbound dial minutes/month
  • All professional features included

Skywire Hotlines $75/monthly plan requires a 12-month agreement. $125/monthly plan, no contract required. One-time $150 setup fee applies; basic setup fee waived for a limited time for qualifying new and returning customers — premium or extensive setup may incur additional charges. Price excludes applicable taxes, fees and surcharges. Includes up to 200 GB storage, 100 channels and 5,000 outbound-dial minutes per month; usage above included amounts billed at standard rates. International numbers and calling are available at standard rates. Features and availability subject to change. Subject to early termination fee on the $75 plan (payment will be due for the remainder of the contract term). Offer ends 11/30/2026.

GET STARTED TODAY

Frequently Asked Questions

What makes the Skywire Hotline platform different?

Three things. Flexibility without complexity — you build multi-level menus where a single keypress can trigger a whole sequence of actions: play an announcement, then a podcast, then return to the main menu. All of it through a web portal, with no technical knowledge required. No feature tiers on the essentials - conference rooms, unlimited voicemail boxes, scheduled content, caller bookmarks, PIN and caller-ID access control, and full call reporting are standard, not upsells. Manage it from anywhere — the full portal when you're at a desk, and complete phone-based administration when you're not

Can I bring my existing hotline number with me?

Yes. We handle the porting paperwork with your current provider, and your existing service stays live until the moment we cut over - there's no gap in coverage.

How many simultaneous callers can my hotline handle?

Every plan includes 100 simultaneous calls. If your hotline regularly serves bigger audiences, we can raise your limit; contact our sales team and we'll size a plan to your traffic.

How does the platform handle emergencies and surge call volumes?

The platform runs on cloud infrastructure with capacity well above normal traffic levels, so a sudden spike — an emergency announcement, a community-wide alert — is absorbed without callers hitting a busy signal. If you know an event is coming that will drive unusual volume, contact us in advance and we can raise your channel allocation temporarily.

Do I need any technical knowledge or equipment?

None. Everything is managed through a web portal in your browser — no software to install, no hardware to buy, no phone system to maintain. Upload recordings from your computer or record them directly in the browser. And if you'd rather not touch a computer at all, you can record announcements, publish content, and update your menus entirely by phone.

Can I host conference calls?

Yes. You can create conference rooms with separate moderator and listener PINs, so the person running the call has controls that participants don't. Recording starts automatically when the first moderator joins, if you enable it. Listeners hear hold music until a moderator arrives, and a raise-hand queue lets the moderator unmute participants one at a time — useful for Q&A on a call with a large audience. Callers can reach a room by dialing a dedicated number or by choosing it from a menu option.

Can I schedule content to go live automatically?

Yes, two ways. Podcast episodes can be saved as drafts, published immediately, or scheduled to go live at a future date and time. Separately, Rotating Prompts let you build a playlist of recordings that the system cycles through on a schedule you set — good for daily messages, countdowns, or seasonal announcements that need to change without anyone logging in.

Can more than one person manage our hotline, and can I control what they change?

Yes. Everyone who needs access gets their own individual login. Tenant Admins have full access; Standard Users can manage content, menus, and recordings but can't add or remove other users. Access can be granted or revoked instantly.

Can I restrict parts of my hotline to certain callers?

Yes, two ways. A PIN list requires callers to enter a code before reaching a protected option. A Caller ID list checks the caller's phone number against an approved list, optionally with a PIN on top. You can protect an entire number or just individual menu options — so one hotline can have a public section and a members-only section.

What can callers do while they're listening?

Pause and resume, rewind, fast-forward, speed up or slow down playback, adjust volume, and jump between episodes. They can also save a bookmark — one keypress stores their place, and they pick up exactly where they left off on a later call, with up to nine saved slots.

GET STARTED TODAY

Ready to Step Up to Skywire Hotlines

Experience all that’s new and improved for your organization, family, and community.

Schedule your no-obligation demo:

347-796-8888

Contact Me

Ready to Connect?

Internet & phone for business, home, events, and developments across NY Metro and beyond.
Call 1-844-Skywire