Broadband Services

If you subscribe to Broadband Services, the following terms apply, in addition to the general terms of service and any other terms applicable.

1. Customer Equipment. You are solely responsible for obtaining, installing, configuring, and maintaining suitable equipment and software, including any necessary system or software updates, patches or other fixes, which are or may become necessary to access the Broadband Service, and to operate your computer. The preceding obligations apply regardless of whether Skywire or a third party provided the software or hardware to you. Only the manufacturer’s warranties are included with any hardware or software provided by us shall apply. Hardware (modems, routers or other equipment) provided is new or fully inspected and tested return unit under full warranty.
2. Email Security. Skywire reserves the right in our sole discretion to provide the level of security we deem appropriate to safeguard our network and customers, and other Internet users, against Internet threats or abuses, including without limitation, viruses, spam, phishing, identity theft and any other potentially disabling or harmful threat or abuse. These security measures may include, but are not limited to, the use of firewalls and blocklists to block potentially harmful or abusive emails or attachments, anti-spam filters, anti-virus or anti-spyware software, or blocking selected ports. Such activities may result in the blocking, filtering or non-delivery of legitimate and non-legitimate email sent to or from your email account. By using any Skywire-provided email service, you agree that delivery and receipt of email is not guaranteed and to Skywire’s use of such Internet and email security measures we in our sole discretion deem appropriate.
3. Skywire Backup and Maintenance. Skywire may use, copy, display, store, transmit, translate, rearrange, reformat, view and distribute your information to multiple Skywire servers. Skywire may access, copy, block or remove any Content stored on your Service, whether pursuant to a subpoena or otherwise. We do not guarantee that these procedures will prevent the loss of, alternation of, or the improper access to, your information.